Penggayaan APA
Cheng, Boon-Liat. (2013).
Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel Industry / Gadjah Mada International Journal Of Business Vol.15 No.2 Mei-Agustus 2013 .
Yogyakarta:
Univ. Gadjah Mada.
Chicago Style
Cheng, Boon-Liat.
Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel Industry / Gadjah Mada International Journal Of Business Vol.15 No.2 Mei-Agustus 2013.
Yogyakarta:
Univ. Gadjah Mada,
2013.
Gadjah Mada International.
MLA Style
Cheng, Boon-Liat.
Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel Industry / Gadjah Mada International Journal Of Business Vol.15 No.2 Mei-Agustus 2013.
Yogyakarta:
Univ. Gadjah Mada,
2013.
Gadjah Mada International.
Turabian Style
Cheng, Boon-Liat.
Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel Industry / Gadjah Mada International Journal Of Business Vol.15 No.2 Mei-Agustus 2013.
Yogyakarta:
Univ. Gadjah Mada,
2013.
Gadjah Mada International.