Penggayaan APA
Widyastuti, Tri, Ndubisi, Nelson Oly, Sumiati, Eti. (2003).
Service Quality, Understanding Customer Perception and Reaction, and Its Impact on Business Gajah Mada International /Journal of Business, Magister Manajemen Universitas Gajah Mada : Vol.5 No.2, Mei 2003 (hal 207-219) .
Yogyakarta:
MM-UGM.
Chicago Style
Widyastuti, Tri, Ndubisi, Nelson Oly, Sumiati, Eti.
Service Quality, Understanding Customer Perception and Reaction, and Its Impact on Business Gajah Mada International /Journal of Business, Magister Manajemen Universitas Gajah Mada : Vol.5 No.2, Mei 2003 (hal 207-219).
Yogyakarta:
MM-UGM,
2003.
Gadjah Mada International.
MLA Style
Widyastuti, Tri, Ndubisi, Nelson Oly, Sumiati, Eti.
Service Quality, Understanding Customer Perception and Reaction, and Its Impact on Business Gajah Mada International /Journal of Business, Magister Manajemen Universitas Gajah Mada : Vol.5 No.2, Mei 2003 (hal 207-219).
Yogyakarta:
MM-UGM,
2003.
Gadjah Mada International.
Turabian Style
Widyastuti, Tri, Ndubisi, Nelson Oly, Sumiati, Eti.
Service Quality, Understanding Customer Perception and Reaction, and Its Impact on Business Gajah Mada International /Journal of Business, Magister Manajemen Universitas Gajah Mada : Vol.5 No.2, Mei 2003 (hal 207-219).
Yogyakarta:
MM-UGM,
2003.
Gadjah Mada International.