Gaya APA

Dharmmesta, B, S. et al (2013). Antecedents to Intention to Engage in the Online Negative Word-of-Mouth Communication / Gadjah Mada International Journal Of Business Vol.15 No.2 Mei-Agustus 2013 . Yogyakarta: Univ. Gadjah Mada.

Gaya MLA

Dharmmesta, Basu, Swastha. et al. "Antecedents to Intention to Engage in the Online Negative Word-of-Mouth Communication / Gadjah Mada International Journal Of Business Vol.15 No.2 Mei-Agustus 2013". Yogyakarta: Univ. Gadjah Mada, 2013. Gadjah Mada International.