Penggayaan APA

Jermias, Johnny, Gani, Lindawati, Widodo, Eko, Leo, Lianny. (2009). Investigating the Impacts of Customer Satisfaction on Firm Performance Gajah Mada International /Journal of Business, Magister Manajemen Universitas Gajah Mada : Vol.11 No.3, September-Desember 2009 (hal 341-359) . Yogyakarta: MM-UGM.

Chicago Style

Jermias, Johnny, Gani, Lindawati, Widodo, Eko, Leo, Lianny. Investigating the Impacts of Customer Satisfaction on Firm Performance Gajah Mada International /Journal of Business, Magister Manajemen Universitas Gajah Mada : Vol.11 No.3, September-Desember 2009 (hal 341-359). Yogyakarta: MM-UGM, 2009. Gadjah Mada International.

MLA Style

Jermias, Johnny, Gani, Lindawati, Widodo, Eko, Leo, Lianny. Investigating the Impacts of Customer Satisfaction on Firm Performance Gajah Mada International /Journal of Business, Magister Manajemen Universitas Gajah Mada : Vol.11 No.3, September-Desember 2009 (hal 341-359). Yogyakarta: MM-UGM, 2009. Gadjah Mada International.

Turabian Style

Jermias, Johnny, Gani, Lindawati, Widodo, Eko, Leo, Lianny. Investigating the Impacts of Customer Satisfaction on Firm Performance Gajah Mada International /Journal of Business, Magister Manajemen Universitas Gajah Mada : Vol.11 No.3, September-Desember 2009 (hal 341-359). Yogyakarta: MM-UGM, 2009. Gadjah Mada International.